How can we help?
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Announcement
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General Questions
- How do I apply to be verified through KYC?
- Can you tell me more about what Plutus.it is?
- My invite link doesn’t work in Crashlytics BETA. It says there are too many testers, what do I do?
- I participated in the crowdsale, how do I view my Pluton balance?
- Do you plan for PLU to being listed on exchanges?
- Can you give us a sort of a roadmap. So we know what and when we can expect things?
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Plutus DebitCard
- How do I get my own Prepaid Cryptocurrency Debit Card?
- I have received a message at the ATM saying the transaction was declined.
- What should I do if my Plutus Debit Card is lost or stolen?
- How do I top up the balance on my Plutus Debit Card with Bitcoin, Etherem or Pluton?
- I am nearing the limit of 170 EUR. I am a verified customer, how can I get this limit raised?
- For example, If I buy something worth 10 EUR using Plutus, how does the fiat - crypto exchange work?
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Plutus Tap & Pay
- When will Plutus Tap & Pay launch?
- Is my Ethereum/Bitcoin held in a Plutus wallet?
- How long does it take for my transaction to be confirmed on the network?
- Which platforms does Plutus Tap & Pay support?
- What is the progress of the Plutus app and when will they be live? And will it be on iOS too? How’s the compliance for that going?
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PlutusDex
- How can I buy Bitcoin or Ethereum on PlutusDEX?
- Can you buy PLU directly from fiat?
- Will I be able to buy and sell Plutons and keep a fiat balance on the exchange?
- Are you planning to integrate with other Decentralized Exchanges?
- Will you add any other tokens to the PlutusDEX eventually?
- When will additional fiat on-ramps become available so that non-European customers can send fiat?
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Pluton
- What are Plutons?
- When I make a purchase using digital currencies, do I receive a rebate in Plutons?
- If a user has a Pluton balance and spends this balance on a payment, what happens to the Plutons?
- What happens after all PLU are distributed and there are no more Plutons on the PlutusDEX to give rebates?
- Which cryptocurrencies do you support for payments?
- How are Plutons distributed?
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Development Questions
- Is development ongoing?
- Which aspects is development focused on?
- How does the smart contract determine if a digital currency transaction has been sent?
- Since Plutus uses the Ethereum blockchain, what is your response to concerns that ETH has a lower hashrate than bitcoin and may not be as secure?
- Will Plutus add other features in the future?
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Misc. Questions
- Where does the Plutons generated for bounty and airdrops will come from?
- What changes the price of Pluton?
- Why can't I find your app in Google Play Store?
- What is the motivation behind Plutus?
- Some services have shut down card issuance for blockchain companies, is Plutus affected?
- What can people in the community do to help Plutus?