Why was my card declined?

Your Plutus Debit Card may have been declined at a merchant for a number of reasons. These include:

• Insufficient funds in your account
  
  
• You have frozen your Plutus Debit Card. For more information on this, see this article here
  
  
• You have reached your spending limits. Read more about limits here
  
  
• For security reasons, your card may have been automatically blocked
  
  
• You haven't moved your funds from your Plutus Account balance to your Plutus Debit Card balance

If you believe your Plutus Debit Card has been blocked, or are unsure why your transaction has been declined, please contact our support team on support@plutus.it