Important Note: DEX functionality is currently disabled for UK customers. Read more about the changes [here].
On occasion, both ATMs and merchants may charge an additional fee for card payment or cash withdrawal. Before conducting any transaction please ensure you are aware of any potential fees that may be applied by a merchant or ATM.
You can find a detailed list of our fees at https://plutus.it/fees
If you still think that there is a charge in your account that shouldn’t be there, let us know at firstname.lastname@example.org - we’ll make sure to investigate!