There appears to be an additional fee for a card payment/ATM withdrawal

On occasion, both ATMs and merchants may charge an additional fee for card payment or cash withdrawal. Before conducting any transaction please ensure you are aware of any potential fees that may be applied by a merchant or ATM.

You can find a detailed list of our fees at https://plutus.it/fees

If you still think that there is a charge in your account that shouldn’t be there, let us know at support@plutus.it - we’ll make sure to investigate!