To use the app and be able to create an IBAN account, you are required to pass KYC.
This process is quick and straightforward. Just follow the instructions here:
1. From your main screen tap on 'KYC required'
2. Tap on 'Verify Identity' at the bottom of the page.
3. Fill in this form with entirely accurate information (otherwise you will not pass our KYC checks). Here we need your full name, country, date of birth, and phone number.
4. Now it's time to verify your identity. Select either your identity card or passport for this step.
5. Using your phone camera, or selecting an image from your library, upload a clear, legible image of one of your chosen document types.
6. Final step - smile! Here you'll need to take or upload, a selfie as the final step in our KYC checks.
To prevent your KYC checks failing please ensure your selfie follows these guidelines:
-Remove any accessories such as glasses
-Provide a clear, in focus, well-lit image of yourself with your entire face clearly visible
-Previous images of yourself or photos of a screen are not suitable
Congratulations! You've successfully submitted your KYC check and should be verified within 24-72 hours.