Important Note: DEX functionality is currently disabled for UK customers. Read more about the changes [here].
So, you've earned yourself some PLU for spending with your Plutus Debit Card, that's awesome! You'll now be able to withdraw your validly earned PLU to your personal external wallet or, alternatively, convert it to fiat instantly and securely on the PlutusDEX.
How does it work?
If you have valid PLU to withdraw on your dashboard the button will then turn blue. Once the withdraw button goes blue again you will be able to submit a request for withdrawal, which will then be processed on the coming Thursday.
If you miss the cut off then don't worry, you can still submit and receive your rewards the week after.
Please note: Validly earned PLU becomes available for withdrawal 45 days after the payment to prevent abuse of the rewards program (e.g. you make a payment, return the item, but still keep your PLU rewards).
You should be able to view what you have earned and what is in your balance on both the web and mobile application.
How do I withdraw my PLU?
On the web dashboard, just head to the Pluton tab. If the withdrawal button is blue, this means you have PLU available for withdrawal (in this case 0.43 PLU). Click on the withdraw button.
Enter the amount of PLU you want to withdraw to your personal wallet. Your withdrawal will then be processed the following Thursday.
How do I convert my PLU to fiat?
In the 'Pluton' tab, hit 'Sell'. Enter the amount of PLU you wish to convert, in addition to the location you wish the fiat to be deposited to (card or account).
What is the difference between Earned balance and Available balance?
- Earned Balance: This is the balance of PLU earned from valid card transaction
- Available Balance: Validly earned PLU becomes available for withdrawal 45 days after the payment to prevent abuse of the rewards program (e.g. returned items). Occasionally, some transactions may be flagged for review by our compliance team.