Important Note: DEX functionality is currently disabled for UK customers. Read more about the changes [here].
Your rewards will appear in the 'Pluton' tab of the web dashboard and mobile application the day afterthe transaction settles with the merchant. Transactions typically settle in 2-3 days, though it can vary on the merchant.
Please note that not all transactions are eligible for rewards in PLU. You can find the list of exceptions below:
If after checking the list of exceptions you still think you’re missing some of your rewards, let us know at email@example.com and we’ll look into that!