Important Note: DEX functionality is currently disabled for UK customers. Read more about the changes [here].
Your rewards will appear in the 'Pluton' tab of the web dashboard and mobile application the day afterthe transaction settles with the merchant. Transactions typically settle in 3-4 days, though it can vary on the merchant.
Please note that not all transactions are eligible for rewards in PLU. You can find the list of exceptions below:
Please note: Mortgage / Rent payments would also fall under this list of transactions which do not earn PLU rewards.
If after checking the list of exceptions you still think you’re missing some of your rewards, let us know at firstname.lastname@example.org and we’ll look into that!