What do I do if my card is lost or stolen?

If your Plutus Debit Card is lost or stolen you should report it as soon as possible. This is a simple process that will immediately freeze your card and can be done through the Plutus Mobile app as well as through your Plutus Account.

Oh, and don't worry! As soon as you've reported your card lost or stolen we'll ensure no transactions can be made to ensure your funds are completely secure. 

Reporting your card lost or stolen - PlutusDEX Account

1. Log in to your PlutusDex account and navigate to the 'Your Card' section

2. Click 'Report Lost Card' - you should select this option if you believe you have lost your card permanently, it's been stolen, or your card is broken

3. Follow the instructions on the screen and order a shiny new Plutus Debit Card.

 There might be a fee required to order a new card.

Reporting your card lost or stolen - Plutus App

1. Log in to your Plutus account via the iOS/Android App and navigate to the 'Card' section

2. Tap 'Report Lost Card' - you should select this option if you believe you have lost your card permanently, it's been stolen, or your card is broken

3. Follow the instructions on the screen and order a shiny new Plutus Debit Card!

 There might be a fee required to order a new card.