Depositing Funds and Timeframes

Important Note: DEX functionality is currently disabled for UK customers. Read more about the changes [here].

You can add money to your Plutus Current Account* via bank transfer directly from another bank account that's in your name by using your Plutus account number and sort code for the UK or IBAN number for EU/EEA customers.

Please see below how to easily deposit funds:

Plutus Current Account*

 For European users, you will be presented with a BIC/SWIFT code instead of the above information. Read more about BIC/SWIFT codes here

1. Log in to your Plutus Dashboard here
2. Click the blue '+' beneath 'Current Account'
3. Send a bank transfer to the details shown

Transfer funds to and from your own personal bank account, not via external entities.

Bank Account name must be identical to your Plutus Account in order to enable funds transfer.

 It is essential that, in addition to your Plutus sort code & account number/IBAN, you enter your own name as the 'payee'. If you fail to do this, your deposit may be returned to your sending account.

Top up complete! Now, you just need to wait until the funds reach your Plutus Current Account*. There are different time frames for this, depending on how you sent your funds.

Plutus App

For European users, you will be presented with a BIC/SWIFT code instead of the above information. Read more about BIC/SWIFT codes here

1. Log in to your Plutus App
2. Click the blue '+' beside 'Current Account'
3. Send a bank transfer to the details shown

Transfer funds to and from your own personal bank account, not via external entities.

Bank Account name must be identical to your Plutus Account in order to enable funds transfer.

 It is essential that, in addition to your Plutus sort code & account number/IBAN, you enter your own name as the 'payee'. If you fail to do this, your deposit may be returned to your sending account.

Top up complete! Now, you just need to wait until the funds reach your Plutus Current Account*. There are different time frames for this, depending on how you sent your funds.

Deposit Timeframes

  Business hours are Monday to Friday 9 AM - 4:30 PM (GMT+0 London Time). Deposits sent outside the business hours will be credited the following business day.

Why hasn't my deposit appeared in my Plutus account?

Please check the processing time of your payment method and make sure you don't count weekends or public holidays. Sometimes deposits may take a little longer during busy periods. If you still haven't received your deposit after the above timeframe, please contact us at support@plutus.it

Can I deposit or withdraw money using a payment method that's not in my name?

No. You can only deposit into your Plutus account using a payment method in your name, and you can only withdraw money to an account or card in your name. You can't deposit to a friend's Plutus account, for example.

Do we charge any fees for deposits?

No. Please keep in mind that your bank or provider might still charge a fee.

*The Plutus Debit Card is an electronic money product, and although it is regulated by the Financial Conduct Authority and supervised by
the Bank of Lithuania, it is not covered by the Financial Services Compensation Scheme nor the Deposit Insurance System of the
Republic of Lithuania. We ensure that any funds received by you are held in a segregated account so that in the unlikely event that Contis
Financial Services Ltd or UBS “Finansinės paslaugos” becomes insolvent, your funds will be protected against claims made by creditors.