You can transfer funds to your Plutus Account from a personal bank account under your name. You can then use those funds to either top up your Plutus Card or to buy PLU or ETH in our DEX.

 

Step by step

We have created a video guide to help you understand the process better, please check it out below:

 For European users, you will be presented with a BIC/SWIFT code instead of the above information. Read more about BIC/SWIFT codes here.

 

1 - Find your Plutus current account information:

1. Log in to your Plutus dashboard here.
2. Click the blue + beneath "Current Account".
3. Your Plutus current account will be displayed:

 

2 - Send a bank transfer from your personal bank account to your Plutus current account:

1. Initiate a transfer from your personal bank account to your Plutus current account.
2. Fill in the transfer information following the instructions.

3. Send the transfer and your deposit will be available in your Plutus Account once received.

   • Check the section below regarding the speed of the deposits.

   • Any declined and bounced back payment will return to the same account within 5 business days after the decline happens.

   • If you experience any issues with your transfer, reach out to our support team for help understanding and solving the potential issues.

3 - Deposit complete! Feel free to use your funds to top up your Plutus Card or buy some crypto in our DEX!

 

Plutus mobile app

The steps are the same as described above.

For European users, you will be presented with a BIC/SWIFT code instead of the above information. Read more about BIC/SWIFT codes here.

 

FAQ

What is the cost of making a deposit to my Plutus Account?

Plutus charges no fees for deposits and the full amount received can be spent.

While SEPA and SEPA Instant transfers are typically free in many banks, some decide to charge a service or convenience fee on their own. When this happens, the fee goes to the bank charging it, and not to Plutus.

Other charges that you may incur with your bank are currency conversion fees, which your bank may charge you to deposit in the currencies we support (GBP/EUR) if they are different than the currency of your bank account. The specific amount charged will depend on the bank and currency.

 

Do I have to send GBP if I'm a EUR user?

No, but if you do, it will be automatically converted.

 

Why hasn't my deposit appeared in my Plutus Account?

The most common cause is that the transfer has been declined and bounced back, which takes some time for you to see the funds back in your bank account.

If you need help finding out what is the issue, reach out to our Support team.

 

Can I deposit or withdraw funds using a payment method that's not in my name?

Yes.

 

Do we charge any fees for deposits?

No. Please keep in mind that your bank or provider might still charge a fee for transfers on their own.

 

Is my deposit insured?

Plutus is the trading name of Block Code Ltd, Block Code Ltd is a company registered in England and Wales (09674279). The Plutus Account and Visa Card are issued by Contis Financial Services Ltd who are authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (registered number 900025) and UAB „Finansinės paslaugos „Contis“ who are authorised by the Bank of Lithuania under the electronic money institution license No. 53.

 

The Plutus account and Visa Debit Card are electronic money products which are not covered by the Financial Services Compensation Scheme or the Deposit Insurance System of the Republic of Lithuania. The funds will be safeguarded by Contis Financial Services Ltd or UAB „Finansinės paslaugos „Contis“. For any disputes, the Financial Ombudsman Service and the Bank of Lithuania consumers disputes resolutions institution are available.

 

The Plutus Debit Card is an e-money product, and although it is regulated by the FCA and supervised by the Bank of Lithuania, it is not covered by the FSCS nor the Deposit Insurance System of the Republic of Lithuania. We ensure that any funds received by you are held in a segregated account so that in the unlikely event that Contis Financial Services Ltd or UAB “Finansinės paslaugos” becomes insolvent, your funds will be protected against claims made by creditors.